Returns & FAQ
We want to make sure you love our products. Since these are digital downloads, here's everything you need to know before and after your purchase.
Please read below for more details:
What is included with each song?
Each song includes:
✓ Lower Key Version
✓ Original Key Version
✓ Higher Key Version
✓ High-Quality WAV Audio Files
Selected songs may also include MIDI files.
Which key should I choose?
Every song includes:
✓ Lower Key
✓ Original Key
✓ Higher Key
All three are included in your download, so you can choose whichever fits your voice best — no need to pick in advance.
How do I download my files?
After completing your purchase, you'll receive immediate access to your digital download via email and on your order confirmation page.
Do I need special software?
No. WAV files can be played using most audio players, DAWs, and devices — no special software required.
Can I use these tracks in church?
Yes. These piano backing tracks are designed for worship services, church events, personal worship, and live performances.
Can I use these tracks for live streaming?
Yes — these tracks can be used for live-streamed worship services. For commercial redistribution or resale, please contact us first.
Do you offer refunds?
Since digital files are delivered instantly upon purchase, all sales are final.
If you experience a technical issue with your download, please contact: hello@pureworshippiano.com — and we'll resolve it promptly.
I'm having trouble downloading my files
Having trouble downloading on iPhone Safari?
If your download doesn’t open correctly, try downloading using Google Chrome on iPhone or any desktop browser.
If you still need help, contact:
Accepted Payment Methods
We accept payments via credit/debit cards, PayPal, Google Pay, Apple Pay, and depending on your location, we also accept Klarna/AfterPay and local payment methods.
Merchant of Record
Orders are handled by our Merchant of Record and merchandising partner, Fourthwall.com, who handle order-related inquiries and returns. Privacy Policy Terms of Service.